Refund policy

Return Policy – Vintage Komoda

In accordance with applicable consumer protection laws, customers have the right to withdraw from the purchase within 14 days of receiving the order, without providing a reason.

The cost of returning the item is covered by the Buyer.

How to Return an Item

To exercise your right of withdrawal, please contact us within 14 days of receiving your order:

• via direct message on Instagram @vintage.komoda

• or by email at: vintage.komoda@gmail.com

After receiving your request, we will provide detailed return instructions and the return address.

We do not offer an automated return system or pre-paid return labels.

Each return is handled individually to ensure a smooth and secure process.

Condition of Items

Vintage jewellery may show natural signs of age and previous use, which are part of its authenticity.

Each product is carefully described, and any visible characteristics or details are clearly presented in the description and photographs.

We kindly encourage you to review the description and images carefully before making a purchase.

If you have any questions about a specific item, we are happy to assist you before placing an order.

Refunds

Once the returned item has been received and inspected, the refund will be issued using the same payment method as the original transaction, within the timeframe required by applicable regulations.